Privacy Policy

Last Updated: December 2025

Droveon ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (the "Platform").

1. Information We Collect

  • Personal Information: Name, email address, phone number, and location data when you register and use the services.
  • Ride Information: Pick-up and drop-off locations, route details, and timestamp.
  • Device Information: Device model, operating system, and unique device identifiers to ensure app functionality and security.

2. How We Use Your Information

We use the information we collect to:

  • Connect you with drivers and facilitate your ride.
  • Process payments and send receipts.
  • Provide customer support and resolve disputes.
  • Improve our services and develop new features.
  • Communicate with you about promotions, updates, and safety information.

3. Data Sharing

We may share your information with:

  • Drivers: To enable them to pick you up and complete the ride.
  • Service Providers: Third-party vendors who assist with payment processing, data analysis, and customer support.
  • Legal Authorities: If required by law or to protect the rights and safety of Droveon, our users, or the public.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or mobile networks can be guaranteed to be 100% secure.

5. Your Rights

You have the right to access, correct, or delete your personal information. You can manage your account settings within the app. If you wish to delete your account, please contact our support team.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@droveon.com.

Droveon Pvt Ltd.
Uttar Pradesh 500081, India